Frequently Asked Questions

We accept UPI payments only. On the order page, scan the QR code with any UPI app (Google Pay, PhonePe, Paytm, BHIM, or your bank's app) — the amount is automatically filled in. After paying, enter your 12-digit UTR number and upload a screenshot of the payment confirmation.

UTR stands for Unique Transaction Reference. It's a 12-digit number shown in your UPI app after a successful payment — usually on the payment receipt screen. It looks like: 123456789012. This number is how we verify your payment.

We aim to verify payments within a few hours. During business hours (9 AM – 9 PM IST), most orders are approved within 1–2 hours. You'll receive an email as soon as your order is approved.

Yes — any UPI-enabled app works. This includes Google Pay, PhonePe, Paytm, Amazon Pay, BHIM, and any bank app that supports UPI. The QR code on the order page is standard UPI format.

Contact us immediately at support@buyanythings.in with your correct UTR number and order reference. Do not submit a new order — just email us and we'll fix it manually.

Once your payment is verified, we email you a secure download link. You can also find the link in your dashboard under "My Orders". The link is one-time use and expires after a set time.

Download links expire for security. If yours has expired, email us at support@buyanythings.in with your order reference and we'll issue a fresh link.

Each download link is single-use for security. If you need to re-download, contact our support team with your order reference and we'll generate a new link for you.

It depends on the product. Most eBooks are PDF or EPUB. Templates are typically ZIP files. Software tools may be ZIP or RAR archives. The product page always describes the format before purchase.

Yes, a free account is required to place an order. This lets us securely associate your payment with your download link and gives you a dashboard to track all your purchases.

Yes. We only collect information necessary to process your order — your name, email, and payment proof. We never sell or share your data with third parties. See our Privacy Policy for full details.

Click "Forgot password?" on the login page and enter your email address. We'll send you a reset link valid for 1 hour.

Due to the digital nature of our products, we generally do not offer refunds once a download link has been issued. However, if there is a technical issue with the product or you were charged but never received access, contact us and we'll make it right.

First, check your spam/junk folder for the confirmation email. Then log into your dashboard to check order status. If your order is still "Pending" after 24 hours, email us at support@buyanythings.in with your UTR number.

This can occasionally happen with UPI. Email us immediately at support@buyanythings.in with both UTR numbers. We'll verify and issue a refund for the duplicate charge.